How does the Multiple Choice field type work?
The Multiple Choice field type lets users pick ONE option from a predefined list.
What it does: • User selects ONE option from your predefined choices • Fuzzy matching finds the closest match • Case-insensitive matching • Displays all options so users know what to say
Best for: • Status fields (New, In Progress, Completed) • Priority levels (Low, Medium, High, Critical) • Categories (Sales, Support, Engineering) • Single-answer questions
Setup: When creating a Multiple Choice field:
- Define your field name (e.g., "Priority")
- Add predefined options: Low, Medium, High, Critical
- Users will see these options and can speak or select one
Voice Examples: If your options are: Low, Medium, High, Critical
• "priority is high" → "High" • "priority critical" → "Critical" • "set priority to medium" → "Medium"
Fuzzy Matching: The AI handles variations: • "Instagram" matches "IG" (abbreviation) • "YouTube" matches "YT" (abbreviation) • "2-5 employees" matches when you say "5" (range overlap)
Description Usage: ❌ The field description is NOT used in the AI prompt. The predefined options are what matter.
Multiple Choice vs Multi-Select: • Multiple Choice: ONE selection only (mutually exclusive) • Multi-Select: MULTIPLE selections allowed (non-exclusive)
Example field setup: • Field Name: "Priority" • Type: multiple_choice • Options: Low, Medium, High, Critical
Display: Empty fields show all available options, so users know what to say.
See also: Multi-Select, Boolean field types.