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TL;DR: Capture customer insights, feature requests, and user feedback immediately after interviews. Easily capture deliverables, deadlines, decisions, data and action items.
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“Just wrapped a call with Sarah from Acme Corp. She loved the dashboard but found the export feature confusing. Said she had to click around for five minutes to find it. She requested a bulk export option and mentioned they are currently using Tableau for reporting. Overall satisfaction 4 out of 5 stars, would definitely recommend to her team. Her exact words were "this saves us at least 2 hours per week".”
Last updated: January 15, 2026
| Field Name | Type | Description | Required |
|---|---|---|---|
| Participant ID | text | Participant identifier or name | |
| Session Date | date | Interview date | — |
| Participant Role | multiple_choice | Role or segment | — |
| Company/Organization | title | Participant's company | — |
| Interview Type | multiple_choice | Format | — |
| Product/Feature Tested | sentence | What was shown or discussed | — |
| Key Pain Points | sentence | Problems mentioned | |
| Feature Requests | list | What they asked for | — |
| User Quote | text_raw | Direct quote from participant | — |
| Satisfaction Score | likert_scale | Overall satisfaction (1-5) | — |
| Ease of Use Rating | likert_scale | Usability (1-5) | — |
| Likelihood to Recommend | number | NPS score (0-10) | — |
| Willingness to Pay | multiple_choice | Price sensitivity | — |
| Competitor Mentions | sentence | Alternative products mentioned | — |
| Next Steps | sentence | Follow-up actions | — |
| Researcher Notes | sentence | Additional observations | — |
Product managers, UX researchers, customer success teams, and founders conducting user interviews, beta testing, or customer development sessions.
Customize fields to match your research questions or hypothesis
Share the form link with your product, UX, or research team
Conduct user interviews or testing sessions
Speak your observations and the AI extracts structured insights to Google Sheets
SaySheet complements tools like UserTesting or Dovetail by capturing the structured data you need immediately. It's perfect for quick feedback calls, beta testing, or customer development interviews where you need fast turnaround.
There's a dedicated 'User Quote' field that preserves verbatim text. This is perfect for pulling authentic customer language into marketing materials, case studies, or product requirement docs.
Yes. Share the link with your team. Everyone's data flows into the same central Google Sheet, making it easy to aggregate findings across multiple interviews or sessions.
You fill this out. After conducting a user interview or testing session, you speak your observations into SaySheet. The AI extracts the key insights into structured data.
Yes. There's a 'Likelihood to Recommend' field where you can log NPS scores from 0-10. Over time, you'll build a dataset to track how satisfaction trends.